Total Care IT

Our Total Care IT Service Plans are designed to give you the critical technical support you need to maximize your network's speed, performance, and stability, without the expense of a full-time IT staff.

Unlike other computer consultants who profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss.

The Benefits are Obvious:
  • You'll avoid expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place. As a matter of fact, we guarantee it.
  • You'll experience faster performance, fewer "glitches", and practically zero downtime. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.
  • You'll feel as though you have an in-house IT department without the costs. As a Total Care customer, you'll have access to a knowledgeable support staff that can be reached quickly should you have any kind of problem or question.
  • You'll receive substantial discounts on IT services that you are already buying. Most IT firms will nickel and dime you over every little thing they do: under this program, you'll pay one flat, affordable rate and get the technical support you need. No hidden charges, caveats, or disclaimers.
  • You'll eliminate trip fees and receive faster support response because the remote monitoring will enable us to access and repair most network problems right from our office.
  • You'll be able to budget for network support just like rent or insurance and avoid unexpected emergency costs.
  • You'll sleep easier knowing the "gremlins at the gate" - viruses, spyware, malware and hackers, are being watched for and kept out of your network.
  • You'll safeguard your data. The data on the hard disk is always more important than the hardware that houses it. If you rely on computer systems for daily operations, it's time to get serious about protecting your critical, irreplaceable electronic information.
  • You'll stop annoying spam, pop-ups, and spyware from taking over your computer and your network.
  • You'll gain incredible peace of mind. As a business owner, you already have enough to worry about. We'll make sure everything pertaining to your network security and reliability is handled so you don't have to worry about it.

At Pathfinder IT we have a range of Total Care plans to suit your budget. If you are not ready for a monthly commitment, we offer most of our services on a hourly basis - pay only for the service you need, when you need it.

Remote support and telephone support have a 15-minute minimum charge. On-site service call have a 1 hour minimum plus travel charge.

For more information or to schedule service, call today: (858) 204-0353.

"Pathfinder IT has earned our trust as a reliable and responsive one-stop shop for all our computer service needs. The assurance of having a computer network solution provider that is committed to meeting our needs with a high level of service and the utmost professionalism, allows us to focus on our business for maximum success."

- Marsha Knax, Neurodynamics Inc.